FREQUENTLY ASKED QUESTIONS

DIGITAL STORE

Common questions regarding my store

HOW MUCH ?

I usually charge 40US$ per hour including tax, but prices may vary according to my demand.

HOW LONG ?

Each project is unique. Time will depend on the complexity of the job, the client’s budget, my availability, the quality and speed of the feedback from the client, the number of revisions…

If you want to ensure my total availability, I highly recommend to contact me some weeks before the deadline. I don’t usually accept orders with less than two weeks to the deadline, and if I do, my fees are usually higher.

HOW MANY REVISION ?

I offer a service of custom design and I guarantee full satisfaction. Revisions will be the necessary in order to achieve the objective set.

My design process is sequential, we’ll do the work in stages – briefing, conceptualization, sketch and final design – and we’ll make all the revisions you need, but when one stage is approved, we can’t turn back again. If this happens, we would have to renegotiate the budget.

HOW DOES IT WORK ?

My design process is informal, flexible and open to the client’s participation:

  1. Just tell me about your needs and then we can agree on the service terms.
  2. The client sends a down payment of 50%.
  3. We gather all the info required to create the Brief of the project.
  4. Conceptualization: We work on the first sketches.
  5. Formalization: We polish up the sketches.
  6. Final payment.
  7. Sending of the files.

WHICH FORMAT?

JPG, TIFF, GIF, PSD, AI, EPS… Eventually any bitmap or vector format files will be available. Notice that vector formats are more time consuming, so I usually charge a fee.

Contact me if you need any help to determine the best suited format for your project.

WHO OWNS THE COPYRIGHT?

Copyright of the final work is yours upon receipt of final payment.

Anything I create that is not used in your final design belongs to me (Example: unapproved versions of your final design).

CONFIDENTIALITY?

Otherwise stated, I keep the right to display the outcome of any design order in SOSFactory portfolio, blog or social profiles in order to promote my work.

If you need a Non-Disclosure Agreement signed by me, please contact me to discuss your needs as this certainly will increase the price of my services.

PAYMENT METHODS?

The most common and quick payment is PayPal

CUSTOM WORK

Common questions regarding my services

HOW MUCH ?

I usually charge 40US$ per hour including tax, but prices may vary according to my demand.

HOW LONG ?

Each project is unique. Time will depend on the complexity of the job, the client’s budget, my availability, the quality and speed of the feedback from the client, the number of revisions…

If you want to ensure my total availability, I highly recommend to contact me some weeks before the deadline. I don’t usually accept orders with less than two weeks to the deadline, and if I do, my fees are usually higher.

HOW MANY REVISION ?

I offer a service of custom design and I guarantee full satisfaction. Revisions will be the necessary in order to achieve the objective set.

My design process is sequential, we’ll do the work in stages – briefing, conceptualization, sketch and final design – and we’ll make all the revisions you need, but when one stage is approved, we can’t turn back again. If this happens, we would have to renegotiate the budget.

HOW DOES IT WORK ?

My design process is informal, flexible and open to the client’s participation:

  1. Just tell me about your needs and then we can agree on the service terms.
  2. The client sends a down payment of 50%.
  3. We gather all the info required to create the Brief of the project.
  4. Conceptualization: We work on the first sketches.
  5. Formalization: We polish up the sketches.
  6. Final payment.
  7. Sending of the files.

WHICH FORMAT?

JPG, TIFF, GIF, PSD, AI, EPS… Eventually any bitmap or vector format files will be available. Notice that vector formats are more time consuming, so I usually charge a fee.

Contact me if you need any help to determine the best suited format for your project.

WHO OWNS THE COPYRIGHT?

Copyright of the final work is yours upon receipt of final payment.

Anything I create that is not used in your final design belongs to me (Example: unapproved versions of your final design).

CONFIDENTIALITY?

Otherwise stated, I keep the right to display the outcome of any design order in SOSFactory portfolio, blog or social profiles in order to promote my work.

If you need a Non-Disclosure Agreement signed by me, please contact me to discuss your needs as this certainly will increase the price of my services.

PAYMENT METHODS?

The most common and quick payment is PayPal